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Frequently Asked Questions
Do you offer a free trial?
Yes, you can use Socialtribes for free for 7 days to see if we are the right fit for you. If the software is not a good fit for your needs, just drop us an email here and we'll refund you 100% of your money.
Is zapier required for this to work?
You can use Socialtribes to shoot data straight into a Google Sheet without Zapier or use your handy personal dashboard. If you would like to pass data straight into your CRM or Marketing Automation you can use a free Zapier account to pass information.
How is my data stored?
Socialtribes does not safe any personal data coming from your group members. The ownership of the data remains forever yours and is only seen by the people who are admin in your account.
How much do I need to pay?
You can find more information about our pricing right here.
Can you collect emails from other groups which you are a member only?
No, you can only get data from your members if you are an admin allowed to accept or decline Facebook Group members.
How many groups can I connect?
Unlike other tools, Socialtribes allows you to connect unlimited Facebook Groups, add unlimited people to help you out and approve as many people as you like.